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Dial the digits
9-1-1 from any residential, cellular, or coin-operated phone. If your
school or business is on a PBX system that requires you to dial another
digit (often 9) to reach an outside line then dial that digit, then 9-1-1,
e.g. 9-9-1-1.
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Report the nature of your call:
police, fire, or medical. Give the location of your incident, your
name, and your phone number. Be prepared to answer the answer the
dispatcher's questions in detail. In life-threatening situations, the
dispatcher may continue to ask questions while units are dispatched to the
location you provided.
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If you are reporting a crime and a
person is involved, pay close attention to a physical description. If
a vehicle is involved, obtain the color, year, make, license plate
information and direction of travel if possible. Do not place
yourself in danger to obtain information.
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When reporting a fire, tell what is
on fire and whether anyone is in danger such as a person(s) inside a vehicle
or structure. Advise if any hazardous material is involved.
Do not place yourself in danger to obtain information.
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If you are reporting a medical
emergency be prepared to answer certain questions about the patient. This
information will help the dispatcher send the appropriate emergency
equipment. Be prepared to receive instructions to assist with the medical
emergency before the paramedics arrive.
