Don't hang up when you call 9-1-1 in an emergency, in the case of a serious accident or emergency, the 9-1-1 dispatchers can be busy getting information from other callers.
Don't hang up if you dial 9-1-1 accidentally. Dispatchers have to call the numbers back and if no contact is made police officers will be dispatched to your address to ensure your safety.
Don't play with 9-1-1 or make false calls. It is a violation of the law to do so.
Don't call 9-1-1 to ask when the power will be restored during outages or to report power outages.
Don't call 9-1-1 to ask for weather reports or road conditions
Don't call 9-1-1 for school reports such as closings.
Don't call 9-1-1 to ask about scheduled events in the City of Ottawa such as fireworks or the times for Halloween.
Don't call 9-1-1 for directory assistance, 4-1-1 is the correct number.
Don't call 9-1-1 to discuss legal problems, legal issues, or questions on laws.
Don't call 9-1-1 to ask for directions.
