When calling on a cellular phone your location is not readily known.

Tell the dispatcher the location of the emergency, your name, and your telephone number. This information is not displayed when calling from a cellular phone.

Provide the street the emergency is on along with the closest cross street or intersection. Use landmarks such as mile makers to assist in providing a location if the address is unknown.

Be patient. Cellular calls are sometimes routed to the wrong agency. This requires your call to be transferred to the appropriate agency to help you.

Stay on the phone until the dispatcher has all the necessary information.

Be sure to leave your cellular phone turned on in case there is a need to call you back.