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When calling on a cellular phone your
location is not readily known.
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Tell the dispatcher the location of
the emergency, your name, and your telephone number. This information is not
displayed when calling from a cellular phone.
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Provide the street the emergency is
on along with the closest cross street or intersection. Use landmarks such
as mile makers to assist in providing a location if the address is unknown.
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Be patient. Cellular calls are
sometimes routed to the wrong agency. This requires your call to be
transferred to the appropriate agency to help you.
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Stay on the phone until the
dispatcher has all the necessary information.
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Be sure to leave your cellular phone
turned on in case there is a need to call you back.